Terms and Conditions

Ordering From SCS Astro and Placing Orders With SCS Astro.
Important Information For Customers.
Please Note: All Prices include UK VAT at 17.5%.

Placing Orders With SCS Astro.

SCS Astro accepts orders from all over the world. However, due to local dealership arrangements we are unable to ship some manufacturers products outside the United Kingdom. For example we cannot sell Meade, Celestron, Vixen or Tele Vue instruments to countries where there is an established distributor for these makes. If in doubt, ask, and we will inform you of the situation.

American enquirers should contact our US associates,
High Point Scientific. Call 800 266 9590 and ask for Mike (tell him we sent you!).

Customers can place orders by our secure online order form, phone, fax or email. Payment may be made by VISA/Mastercard, SWITCH, UK Sterling cheque (payable to SCS Astro Limited) or by bank transfer. Customers wishing to pay by bank transfer may request our bank details (minimum order £50.00). Please note that the customer is responsible for paying ALL bank charges. For UK customers we allow four working days to clear a cheque.

When phoning or faxing your order, please supply the following details:

• Full Name (as it appears on your credit card if paying that way)
• Full Postal Address (cardholders address)
• Post Code (courier companies will not deliver without a post code)
• Delivery Address if different from above
• Daytime Telephone or Fax number

For telescope and large item deliveries in the UK we use our local branch of the National Courier Network. Shipments are sent out on a next working day basis if the goods are in stock. Timed deliveries i.e before midday and Saturday deliveries are available at extra cost. All deliveries MUST be signed for.

Smaller items will be despatched by Royal Mail or ParcelForce. High value items will be sent Special Delivery or ParcelForce with compensation.

For overseas shipments we use ParcelForce Worldwide, Royal Mail, UPS or Fedex depending on size and value of the shipment.

Postage & packing charges quoted in our catalogue are for the UK Mainland ONLY. Overseas customers contact us for shipping charges.

Please note that customers in the European Union who are not VAT registered will be charged the UK rate of VAT, currently 17½%. Customers outside the EU do not have to pay VAT (sales tax), therefor prices are 17½% less than those quoted in our catalogue. To calculate the tax free price, multiply the catalogue price by 0.85106.

Customers should be aware that SCS Astro NEVER UNDER ANY CIRCUMSTANCES passes on address, telephone or credit card details to any third party. We also do not send out mail shots or indulge in cold calling.

For UK Customers ONLY.

Returns Policy (Under the Consumer Protection (Distant Selling) Regulations 2000).

Customers in the UK are covered by the Consumer Protection (Distant Selling) Regulations 2000. This allows for a seven day cancellation period after the day the goods are received, and gives you the right to return the goods ordered, and to receive a refund, less shipping costs, within 30 days of the goods being received by SCS Astro.

Conditions:

• All goods must be returned in perfect condition, in the original packaging, inner and outer, and with all the original contents. The packaging must not be defaced.
• Failure to carry out the above will result in a 15% restocking charge.
• The customer must contact SCS Astro before despatching the goods and obtain a Returns Number.
• The customer is responsible for the goods until they are received and signed for by SCS Astro.
• Return shipping charges are to be paid by the customer.
• The 7 day cancellation period is not applicable to Computer Software where the seal has been broken, Books, Maps and Atlases.

SCS Astro Limited.
The Astronomy Shop.
1 Tone Hill.
Wellington.
Somerset
TA21 0AU.
United Kingdom.
Telephone 01823 665510
Email sales@scsastro.com
Internet www.scsastro.com